“We recently spent an enjoyable holiday in Zanzibar, using Gallery Tours, marred only by the cancellation of our return flights by Air Tanzania. I would like to thank the staff of Gallery Tours for the efficient, friendly and caring way they dealt with this crisis even though the problem was by no means the fault of your company.
Representatives stayed with us for the six hours we spent at Zanzibar Airport trying to make alternative arrangements and continued to try to negotiate with the airline on our behalf to get us on another flight. I would particularly like to mention Jimmy, who was with us right up to when we boarded; our driver Benjamin who also stayed with us at the airport; David who arrived to help and Abdul (I’m not sure if I’ve remembered his name correctly) who came to see us at the hotel and was most apologetic even though Gallery was not to blame.
This efficient service and helpful attitude has made a lasting impression and we will not hesitate to recommend you to others in South Africa who may be considering Zanzibar as a holiday destination. Many thanks!
– Karen Dean and Family, South Africa.
“This is just a note to say a big thank you to the guys who took care of us on our recent trip to Zanzibar. Without them, their knowledge, good English and sense of humour, our tours to the spice farm, Jozani, Stonetown and Kizimkazi would not have been as successful.”
– Hilary & Mike Jenkins, South Africa.
“I firstly would like to say Thank You very much for a wonderful Spice Tour and the good service we received from your company’s guides and drivers. I was part of the Zanzibar Event 2008 this past weekend and thoroughly enjoyed every moment! Thank You.”
– Ilsé Diedericks, Megatrav.
“We had a wonderful time. Everything was perfection! Please give me the guide’s full name so I have it for my records. He was fantastic. The dhow crew was wonderful and the Serena lunch amazing! What can I say? You are the best. Attention to detail, service and always with a smile!”
– Linda Friedman, USA.
“I just returned from Zanzibar and would like to thank you and your staff for a wonderful stay.
I was very impressed by the service Gallery Tours provides. Your driver guides were charming and professional, always on time, prepared and fun. Benjamin, in particular, went out of his way to ensure I was comfortable and happy.
The guide who took me on the Spice and Stone Town tours, Babou, was very knowledgeable and a delightful companion.
I was also very pleasantly surprised by the accommodations and activities offered at the Fairmont Resort on the north east coast. The meals were varied and tasty. The staff were warm and friendly and even assisted guests with our attempts to speak Swahili. I will have no hesitation in recommending the Fairmont to our clients.
The short trip was beautifully coordinated by your office and I thank Gallery Tours again for your outstanding service.”